If you’re an IT pro, no matter if you’re an admin, and engineer, a consultant, a PC technician, you have a toolbox of useful utilities, scripts, and software that you use to fix problems. As time goes by, some of those tools get used more and more. Others are used less and less for various reasons. But what surprises me is how many tools in my toolbox on the surface have less and less use cases, but I still come back to them even when it seems I never would need to again.
Over the last few weeks, I’ve been working with a customer who has had significant turnover from consultants they’ve used. They are moving off a troubled disparate datacenter environment that had over time developed numerous problems to a more consolidated environment that various SyCom resources including me have built for them that is functioning properly, has updated software and firmware, etc. Along the way, we’ve run into numerous challenges that you wouldn’t normally anticipate. Troubleshooting them to fix the problems often would take too much time to fix,. Finding a duct tape solution was more expedient.
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